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TROUBLESHOOTING GUIDE
38
If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM CAUSE SOLUTION
Unit will not Weak battery. Rehcarge battery or use
turn on. Battery Backup.
HOLD switch is in the Slide switch to the Unlock posi-
HOLD position. tion.
No sound. Headphones are not Insert headphones.
inserted.
Volume is set too low. Raise the volume.
The MP3 or WMA files Download uncorrupted
are corrupted. files.
FM distorted. Station not tuned. Retune station and extend
headphone wire.
Download Failure. Damaged USB cable. Replace cable.
The computer is not The player must Turn the player on.
recognizing the be turned on.
player. The USB cable is Make sure USB cable is
not securely connected. securely connected.
Driver is not installed Install driver and/or see
or computer is not pages 7 through 19 for
compatible. compatibility.
Remote does not
function.