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If you experience any of the following difficulties while
using the system, use this troubleshooting guide to
help you remedy the problem. Should any problem
persist, consult an authorized service center.
No power
• Check to make sure the power cord is firmly
plugged into the power outlet.
• One of the safety mechanisms may be operating.
In this event, unplug the player from the power out-
let briefly and then plug it in again.
No picture
• Check that the system is connected securely.
• The video connection cord is damaged. Replace it
with a new one.
• Make sure you connect the system to video input
connector on the TV.
• Make sure you turn on the TV.
• Make sure you select the video input channel on
the TV. Refer to your TV manual if you are not sure.
The picture noise appears
• Take the disc out and clean it.
• If video from this system has to go through your
VCR to get to your TV, the copy-protection applied
to some DVD programs could affect picture quality.
If you still experience problems after checking your
connections, please try connecting your DVD sys-
tem directly to your TV’s S-Video input, if your TV
is equipped with this input.
The aspect ratio of the screen cannot be changed
even though you set “TV DISPLAY” in the SETUP
menu when you play a wide picture.
• The aspect rate is fixed on your DVD disc.
• If you connect the system with the S-Video cable,
connect directly to the TV. Otherwise, you may not
change the aspect rate.
• Depending on the TV, you may not change the as-
pect rate.
Severe hum or noise is heard
• Check that the speakers and components are con-
nected securely.
• Check that the connection cords are away from a
transformer or motor, and at least 3 meters away
from a TV set or fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
• Take the disc out and clean it.
The sound loses stereo effect when you play a
Video CD or a CD
• Set the Audio mode to “STEREO” in the SETUP
menu.
• Make sure you connect the system appropriately.
The surround effect is difficult to hear when you
are playing a Dolby Digital sound track
• Check the speaker connections.
• Depending on the DVD disc, the output signal may
not be the entire 5.1 channel but monaural or stereo
even if the sound track is recorded in Dolby Digital
format.
The sound comes from the center speaker only
• Depending on the disc, the sound may come from
the center speaker only.
No sound is heard from the center speaker
• Make sure the Center is set to “ ON ” in SETUP
menu.
• You may set the listening mode to Dolby Pro Logic
Phantom .
• Adjust the speaker volume.
No sound or only a very low-level sound is heard
from the rear speakers
• Make sure the Rear is set to “ON” in SETUP menu.
• Adjust the speaker volume.
The language for the subtitles cannot be changed
when you play a DVD
• Multilingual subtitles are not recorded on the DVD.
• Changing the language for the subtitles is prohib-
ited on the DVD.
The subtitles cannot be turned off when you play
a DVD
• Depending on the DVD, you may not be able to turn
the subtitles off.
The angles cannot be changed when you play a
DVD
• Multi-angles are not recorded on the DVD.
• Change the angles when the angle mark appears
on the TV screen.
• Changing the angles is prohibited on the DVD.
The system does not operate properly
• Static electricity, etc., may affect the system’s op-
eration. Press POWER to turn off the system. Then
press POWER again to turn the system back on.
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