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Page 42 Coby Electronics Corporation
www.cobyusa.com Page 43
TROUBLESHOOTING
The sound quality of the music is poor.
Try playing the le on your computer. If the sound quality is still poor, try
downloading the le again or re-encoding the le yourself.
Ensure that the bit rate of the le is not too low. The higher the bit rate of the
le, the better it will sound. The minimum recommended bitrate is 128kbps
for MP3s and 96kbps for WMAs.
Ensure that the headphones are attached securely to the player.
The buttons do not work.
Ensure that battery is charged or that the player is operating on AC power.
Ensure that the Lock switch is disengaged.
The player will not play my music le.
Ensure that the le is in a compatible format (MP3, WMA, or WAV).
The le may be copy-protected. Use Windows Media Player to transfer the
le.
The le may be copy-protected. Ensure that the license has not expired.
The LCD characters are corrupted.
Ensure that the correct language has been selected. Try transferring some
songs and restart the player to automatically rebuild the Music Library.
The player will not play my video le.
Ensure that the video le will play on your computer using Windows Media
Player 10. If the le works on the computer, use the same computer to con-
vert the video.
I cannot transfer les to the player.
Ensure that your computer is running a supported operating system.
If you are running Microsoft Windows 98 SE, ensure that the USB driver
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