Filter
Top Products
Page 40 Coby Electronics Corporation
www.cobyusa.com Page 41
TROUBLESHOOTING
If you have a problem with this player, please read the troubleshooting guide
below and check our website at www.cobyusa.com for Frequently Asked Ques-
tions (FAQs) and rmware updates. If these resources do not resolve the prob-
lem, please contact Technical Support.
Address COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email techsupport@cobyusa.com
Web www.cobyusa.com
Phone 800-727-3592: Weekdays 8:00AM–11:00PM EST
Weekends 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
The player does not turn on.
The battery level may be too low. Try charging the player or operate the
player on AC power.
Ensure that the Lock switch is disengaged.
Reset the player (use a pin to press the Reset button on the rear of the
player) and try again.
The player does not turn charge when connected to a computer (USB
charge).
Reset the player (use a pin to press the Reset button on the rear of the
player) and try again.
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached securely to the player.
•
•
•
•
•
•