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Troubleshooting
Problem: i have been using my AV300 to transfer les back and forth between different
computers. Will defragmenting the AV300 hard disk do any harm to it?
Answer: defragmenting the AV300 hard disk may be useful after having transferred
many les to and from the AV300. It is never harmful to use the defragmenter on the
AV300. Make sure no other program is running while using the Windows
®
defragmenter
utility. Make sure you power the AV300 with the external power adapter during this
procedure.
Problem: i have copied les to my AV300 via USB from my computer, but now I cannot
see these les on the device.
Answer: you have probably transferred a le which the AV300 cannot play, for example
a PDF, MOV, or DOC le. Go to the System Settings under Setup on the main screen and
you will nd a parameter called Show all les. If you set it to on, the AV300 will show all
les, even if it cannot play the le (you must browse via the browser mode from the main
menu screen). The browser will show a ? icon indicating that it is not one of the standard
le types that it can play.
Problem: i want to reformat the hard disk.
Answer: you can do this, but it will erase ALL of the data on your AV300. Sometimes this
may be necessary if your FAT (File Allocation Table) becomes so corrupted that nothing
seems to x your le problems. First, as explained above, you should run ScanDisk, the
Defragmenter, or the DOS chkdsk (Check Disk) program to try to x your problem.
Remember that you should create root level directories Photo, Music, and Video in order
for the corresponding icons to drop you into those directories.
Problem: i would like to partition the AV300 hard disk.
Answer: if you know how to partition a hard disk, this is OK. The AV300 will, however, only
recognize the FAT32 partition. Thus it will just see and use that partition of the hard disk.
The size of that partition depends, of course, on what you set it to when you partition the
hard disk.
Problem: my les have disappeared from the AV300.
Answer: to see all your les, make sure the setting Show all les is set to ON. Also make
sure that you browse your les via the Browser mode and not a ltered view such as
Photo, Music, or Video.
Windows
®
98SE & ME Running Scan-Disk (Error Checking)
• Quit all running applications.
• Properly connect the AV300 to your computer as explained in chapter 5.
• Make sure external AC adapter is powering the AV300.
• Right click on the AV300 hard disk in Windows
®
Explorer and select Properties.
• Select the Tools option and run the Error checking program
• Make sure you check the box to automatically x errors.
• Be patient, this may take a while. Windows
®
may ask you to restart the computer
to make certain Windows les available. This is OK, click on Yes.