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• For warranty and services purposes, keep your sales receipt for proof of
purchase. The serial number can be found in the battery compartment.
• If technical support (Telephone or E-mail) determines that your product
needs to be returned, please contact the place of purchase to have your
product repaired or replaced (depending on problem type). Customers
who purchased directly from the Archos website should fill out the RMA
return request form on the website.
• There is an FAQ – Frequently Asked Questions section at the ARCHOS
Website www.archos.com that can help answer many of your questions.
• If you need technical help, you may contact ARCHOS directly in your
own language via these phone numbers. For other countries, please
use e-mail technical support.
DO NOT USE phone or e-mail support for marketing
and sales questions. These numbers are to aid those
who have technical difficulties / malfunctions.
------------Telephone Support---------------------------------------------------
949-609-1400 (USA, Canada)
01 70 20 00 30 (France)
0207-949-0115 (UK)
069-6698-4714 (Germany)
09-1745-6224 (Spain)
02-4827-1143 (Italy)
020-50-40-510 (Netherlands)
------------
E-mail Support--------------------------------------------------------
tech-support.us@archos.com English (United States and Canada customers)
tech-support.eu@archos.com English or French (Europe and the rest of the planet)
tech-support.de@archos.com German (Germany)
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Technical Support