Chapter 6
Troubleshooting
110
Troubleshooting Tips
This notebook computer incorporates an advanced design that
delivers onscreen error message reports to help you solve
problems. In addition, this series of notebook computers ship
with PC-Doctor, a powerful diagnostic tool, that helps you
determine hardware configuration and clarify hardware or
software problems.
❑ If the system reports an error message or an error symptom
occurs, see “Error Messages” on page 114.
❑
If you suspect the system has a problem, run PC-Doctor to
diagnose it. See the following section.
Using PC-Doctor
Before running the program, take note of the following actions
you may need to take:
1. Disconnect any external devices (i.e., PC Cards, external
mouse).
2. Open System Properties to check and make sure the
components you diagnose are enabled.
To open the System Properties window:
a. Click on Start, Settings, Control Panel.
b. Double-click on System.
c. Click on the Device Manager tab.
3. Close all application programs (i.e., fax or communication
programs) if you plan to diagnose the modem.
To run PC-Doctor, simply double-click on the PC-Doctor icon
located on the Windows desktop. You can also access PC-Doctor
by following these steps:
1. Click on Start, Programs, PC-Doctor.
2. Click on the PC-Doctor program.
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