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WD TV Live/Live Plus HD Media Players
User Manual
SYSTEM MAINTENANCE – 145
System Maintenance
The system software of your media player can be upgraded to the latest release,
which can improve support for media file playback and includes bug fixes and
product enhancements. To ensure that you receive the latest update, we
recommend registering your product at http://register.wdc.com.
This chapter describes how to upgrade the system firmware and perform simple
troubleshooting. If you encounter an error message, refer to the “Common Error
Messages” on page 150 for possible corrective action.
Solutions to more serious problems may require contacting your dealer or an
authorized service center for assistance. For more information, refer to “WD
®
Service
and Support” on page 2.
System Firmware Upgrade
Firmware is an important set of instructions that tells your media player how to
operate, what the interactive screens look like, and how to do what you tell it to do.
Upgrading the firmware is important because WD is always developing newer, faster,
and more efficient ways of doing things that your media player needs to know.
Important: Make sure the media player’s AC power adapter remains
connected during the firmware update. A power disruption during the
update process can corrupt the system firmware. Also, make sure that you
do not unplug the USB storage device if doing a manual update.
Automatic
The firmware upgrade icon appears in the media player’s Home screen when
updated firmware becomes available, providing the option to automatically upgrade
the firmware.
To update the firmware automatically:
1. Press HOME, then select the firmware upgrade icon . Press ENTER.
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