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West Marine VHF50 Radio Owner’s Manual 13
19. Troubleshooting Guide
Symptom: The radio does not respond to key presses. The channel cannot be
changed.
Probable Cause: Key Lock is on.
Remedy: Press the
I key (on the left side of the case, below the PTT key) for
three seconds to unlock the key pad.
Symptom: You have arranged to communicate with another VHF radio user on a
specific channel, and you can’t hear them.
Probable Cause: You and the other user are on different Country Codes.
Remedy: Make sure that you are both using the same Country Mode (USA,
International, or Canadian). Several channels have the same numeric
designation, but are either on different frequencies or the channels are
used for different purposes. Channel 16, the Distress, Safety, and
Calling channel, is the same on all three bands.
Symptom: You cannot change the transmit power setting.
Probable Cause: You are on a channel which is limited to 1 watt transmit power (e.g. Ch.
13) or you are on a “receive only” channel (e.g. WX ).
Remedy: Change to an unrestricted TX/RX channel.
Symptom: The SCAN key does not start the scan function.
Probable Cause 1: No channels or one channel are in the SCAN memory.
Remedy 1: Use the MEM key to enter desired channels into the SCAN memory.
Probable Cause 2: Squelch is not adjusted correctly.
Remedy 2: Adjust the squelch to the point that background noise just disappears.
Symptom: Radio just does not seem to be operating correctly.
Probable Cause: The radio has become “confused” by an unusual pattern of key presses.
Remedy: Turn off the radio. Hold down the WX/DW key while turning the radio
on. This process will reset the radio to the original factory settings.
Symptom: Radio will not power up.
Probable Cause: The battery is exhausted.
Remedy: Recharge the battery pack.
Symptom: You can hear transmissions, but the other radio cannot hear you.
Probable Cause: The transmit power is set to low.
Remedy: Use the H/L key to select a higher transmit power setting.