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Troubleshooting
If you experience any of the following
difficulties while using Network
Walkman, use this troubleshooting
guide to help you remedy the problem.
Should any problem persist, consult
your nearest Sony dealer. For trouble
concerning operations while connecting
with your computer, please refer to the
supplied software‘s online help
“Troubleshooting” contents, too.
On the player
No sound, or noise is heard.
cCheck that the headphones are
connected securely.
cPlugs are dirty. Clean the plugs
with a dry soft cloth periodically.
cAdjust the volume with the
VOL +/– buttons.
The controls on the player do not
work.
cIf the player is connected to the
computer, disconnect it.
cMake sure that the HOLD function
is deactivated (page 14).
cCondensation may have developed
inside the player. Allow it to sit for
about 2 or 3 hours.
cIf the battery is weak, replace it with
a new one.
cCheck that the battery is inserted
correctly.
The volume does not increase.
cMake sure that the HOLD function
is deactivated (page 14).
cMake sure that the AVLS function is
deactivated (page 14).
The sound is distorted.
cCancel the MEGA BASS (page 13).
cImport audio files with a higher bps
value.
The player does not function.
cIf Network Walkman player is
connected to the computer,
disconnect it.
cMake sure that the HOLD function
is deactivated (page 14).
cIf the battery is weak, replace it with
a new one.
cCheck out songs to Network
Walkman player if 00 appears on
the display.
The selected music data can not be
played back.
cThe time-limit of the song may be
expired.
Some music data distributed via the
Internet (EMD service) have
playback time restriction (page 15).
When you playback a song with the
playback time restriction, the
timeout icon goes on.
If you try to playback a song whose
playback period is already expired,
the timeout icon flashes and
playback of the next song begins.
The commercially-available USB cable
cannot be connected.
cUse the supplied USB cable.
On the software
Cannot check out songs
cThe USB cable is not fully plugged
in. Disconnect the USB cable and
reconnect it.
cThe available memory space in
Network Walkman player may be
insufficient.
cThe song has already been checked
out the maximum permitted
number of times. If the remaining
number of times the song is allowed
to be checked out is zero, you
cannot check out that song (in
which case, the song is marked
).