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WALKMAN User Guide
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Getting Started
How to Use the Software
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Top page > Troubleshooting > Possible Causes of Symptoms > Connection to a computer
Connection to a computer
The computer does not recognize your “WALKMAN.”
Your “WALKMAN” is not connected to the computer by using the supplied USB cable.
Connect your “WALKMAN” to the computer by using the supplied USB cable. If you use a
USB cable other than the one supplied, it may not connect to the computer properly and
the computer may not recognize your “WALKMAN.”
Your “WALKMAN” is not connected to the supplied USB cable properly.
Connect your “WALKMAN” to the supplied USB cable properly and firmly. Charging will
start (the OPR lamp lights up in red) even if the connection was not made properly, but
there is a possibility that the computer has not recognized your “WALKMAN.” In such a
case, disconnect your “WALKMAN” from the supplied USB cable and then connect to the
supplied USB cable again.
The remaining battery power is low or insufficient.
Recharge the battery. When you use your “WALKMAN” for the first time, or if you have not
used your “WALKMAN” for a long time, it may take a few minutes to be recognized by the
computer, even if charging has already started (the OPR lamp lights up in red). Check that
the computer recognizes your “WALKMAN” after you have connected it to the computer for
about 5 minutes.
Data cannot be transferred to your “WALKMAN” from your computer.
Your “WALKMAN” is not connected to the USB cable properly.
Disconnect the USB cable, and then reconnect it.
There is not enough free space in the built-in flash memory.
Transfer any unnecessary data back to the computer to increase free space.
For details on the maximum recordable number of files or folders, see [Details].
Songs with a limited playing period or play count may not be transferred due to restrictions
set by copyright holders. For details on the settings of individual audio file, contact the
distributor.
You may be attempting to transfer files that are not in a playable format.
Transfer files in a playable format, see [Details].
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