Filter
Top Products
WALKMAN User Guide
Print
Search
Getting Started
How to Use the Software
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Top page > Troubleshooting > Dealing with Troubles > What can I do to solve a problem?
What can I do to solve a problem?
If your “WALKMAN” does not function as expected, try the following steps to resolve the issue.
1. Find the symptoms of the issue in this manual, and try any corrective actions listed.
2. Connect your “WALKMAN” to your computer to charge the battery.
You may be able to resolve some issues by charging the battery [Details].
3. Press the RESET button with a small pin, etc.
When you reset your “WALKMAN,” please make sure of the following.
The POWER switch is on the ON position.
Your “WALKMAN” is not connected to your computer.
Your “WALKMAN” is not playing back music.
4. Check information on the issue in the Help of the individual software.
5. Look up information on the issue on one of the customer support web sites [Details].
6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.
Hint
No data will be deleted by resetting your “WALKMAN.”
Go to page top
Copyright 2011 Sony Corporation
54