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NWZ-S636F / S638F / S639F / S736F / S738F / S739F .GB.4-110-117-11(1)
Troubleshooting
142
142
Symptom Cause/Remedy
Data cannot be
transferred to the player
from your computer.
T
ransferring ma
y be stopped due to noise such as
static electricity, etc. This happens to protect data
information.
Di
sconnect the p
layer, then reconnect it.
If you transfer fi
les by dragging and dropping on
some computers that do not have Windows Media
Player 11 installed, there may be limited files (AAC,
video files, etc.) that can be transferred by dragging
and dropping.
I
nstall Windo
ws Media Player 11 from the
supplied CD-ROM, then transfer files by dragging
and dropping again. Before installing the supplied
Windows Media Player 11 on your computer,
make sure to check whether your software or
service corresponds to Windows Media Player 11.
For details on usage, or support on Windows
Media Player, visit the following web site:
http://support.microsoft.com/
Th
e USB cable is not co
nnected to a USB port on
your computer properly.
Disconnect the US
B cable, and then reconnect it.
There is not enough f
ree space in the built-in flash
memory.
Transfer any unneces
sary data back to your
computer to increase free space.
Songs with a limite
d playing period or playing count
may not be transferred due to restrictions set by
copyright holders. For details on the settings of each
audio file, contact the distributor.
A
bnormal da
ta exists on the player.
Transfer usable f
iles back to your computer and
format the built-in flash memory on the player
(
page 123).
Continued
Connection with a computer (continued)
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