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NWZ-E435F / E436F / E438F.GB. 4-109-569-11 (1)
Troubleshooting
99
99
Power
Symptom Cause/Remedy
Battery life is short.
The o
perating temperature is below 5 °C (41 °F).
Ba
ttery life becomes shorter due to the battery
characteristics. This is not a malfunction.
Ba
ttery charging time is not sufficient.
Ch
arge the battery until
appears.
By adjusting the settings or managing the power
supply properly, it is possible to save the battery power
and use the player for a longer time (
page 87).
You have not used the player for a prolonged period.
The ef
ficiency of the battery will be improved by
repeatedly charging and discharging it.
Wh
en usable battery life becomes half the usual
time, even after charging the battery fully, the
battery should be replaced.
C
o
nsult your nearest Sony dealer.
Co
pyright-protected contents are played.
Wh
en copyright-protected contents are played,
battery life may be shorter.
The player cannot charge
the battery.
The US
B cable is not connected to a USB port on
your computer properly.
Dis
connect the USB cable, and then reconnect it.
Us
e the supplied USB cable.
The b
attery is charged in an ambient temperature
out of the range of 5 °C (41 °F) to 35 °C (95 °F).
Ch
arge the battery in an ambient temperature of
5 °C (41 °F) to 35 °C (95 °F).
The co
mputer is not on.
Tur
n on the computer.
Yo
ur computer has entered sleep or hibernation
status.
Re
lease the computer from sleep or hibernation
status.
The player turns off
automatically.
To a
void unnecessary battery consumption, the
player automatically turns off.
Pr
ess any button to turn the player on.
Charging completes very
quickly.
If t
he battery is already almost fully charged when
charging begins, little time is needed to reach full
charge.
Continued
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