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ModelName: Cancun_E
PartNumber: 4-185-044-11
57
57
Troubleshooting
Table of
Contents
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Index
Operation
There is no sound.
Th
e volume level is set to zero.
T
urn the volume up (
p. 5).
Th
e headphone jack is not connected properly.
C
onnect the headphone jack properly (
p. 6).
Th
e headphone plug is dirty.
C
lean the headphone plug with a soft dry cloth.
N
o audio files are stored in the memory.
I
f [NO DATA] appears, transfer music from the computer.
Songs cannot be played.
Th
e battery power is consumed.
C
harge the battery fully (
p. 14).
If the player does not react, even after charging the battery, press the RESET
button to reset the player (
p
. 56).
Noise is generated.
A de
vice emitting radio signals, such as a mobile phone is being used near the
player.
W
hen using such devices as mobile phones, keep them away from the player.
M
usic data is damaged.
D
elete the data then transfer again. When transferring data, close any other
applications to avoid file damage.
Th
e headphone plug is dirty.
C
lean the headphone plug with a soft dry cloth.
Buttons do not work.
Th
e HOLD switch is set to the direction of the arrow ().
S
lide the HOLD switch to the opposite direction of the arrow () (
p. 7).
Th
e player contains moisture condensation.
W
ait a few hours to let the player dry.
Th
e remaining battery power is low or insufficient.
C
harge the battery power by connecting to the computer (
p. 14).
I
f the player does not react, even after charging the battery, press the RESET
button to reset the player (
p
. 56).
Playback does not stop.
W
ith the player, there is no difference between stopping and pausing. When you
press the button,
appears and playback pauses/stops.
It takes time to start up the player.
I
t may take time to start up the player if many files or folders are stored on the
player, or if audio data transferred to the player has a lot of ID3 tag information.
Wait until the start-up animation appears.
Continued