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ModelName: Cancun_E
PartNumber: 4-185-044-11
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Troubleshooting
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Troubleshooting
If the player does not function as expected, try the following steps to resolve
the issue.
1 Find the symptoms of the issue in the following troubleshooting tables,
and try any corrective actions listed.
2 Connect the player to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
3 Press the RESET button with a small pin, etc.
If you press the RESET button while operating the player, stored data and
settings on the player may be deleted. After resetting the player, press the
button to turn on the player.
4 Check information on the issue in the Help of each software.
5 Look up information on the issue on one of the customer support Web
sites (
p
. 74).
6 If the approaches listed above fail to resolve the issue, consult your
nearest Sony dealer.
Continued
Troubleshooting
RESET button