Filter
Top Products
NW-E013/E015/E016/E013F/E015F/E016F.GB 3-093-019-11(1)
76
76
Troubleshooting
Symptom Cause/Remedy
Playback has stopped
suddenly.
The remaining battery is insufficient.
Charge the battery connecting to the computer (
page 66).
The player cannot format.
The remaining battery is low or insufficient.
Charge the battery connecting to the computer (
page 66).
Display
Symptom Cause/Remedy
“” appears for a title.
Characters that cannot appear on the player are involved.
Use the supplied SonicStage to rename the title
with appropriate characters.
A message appears.
See the list of messages (
page 81).
Power
Symptom Cause/Remedy
Battery life is short.
The operating temperature is below 5 °C (41 °F).
Battery life becomes shorter due to the battery
characteristics. This is not malfunction.
Battery charging time is not enough.
Charge the battery until
appears.
Charge the battery longer if the USB connection
(USB Bus Powered) is set to “Low-Power 100mA”
(
page 66).
By adjusting the settings or managing the power
supply properly, it is possible to save the battery power
and use the player for a longer time (
page 67).
The battery is required to be replaced.
Consult your nearest Sony dealer.
The player cannot charge
the battery.
The player is not connected to a USB port on your
computer properly.
Disconnect the player, and then reconnect it.
The battery is charged in an ambient temperature
out of the range 5 °C (41 °F) to 35 °C (95 °F).
Charge the battery in an ambient temperature of
5 °C (41 °F) to 35 °C (95 °F).
Your computer is not on.
Turn on the computer.
Your computer enters Sleep or hibernate status.
Release the computer from Sleep or hibernate status.
The player turns off
automatically.
The player turns off if left in pause mode for a few seconds.
Press any button to turn the player on.
Charging completes very
quickly.
If the battery is already almost fully charged when
charging begins, little time is needed to reach a full charge.
Continued
Operation (continued)
Table of
Contents
Index
Menu