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ModelName: Falcon_E
PartNumber: 4-164-613-11
117
117
Troubleshooting
Table of
Contents
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Operation
There is no sound.
The v
olume level is set to zero.
Tur
n the volume up (
p. 6).
The h
eadphone plug is not connected properly.
If t
he headphones are connected improperly, the sound from the headphones will
be impaired. Insert the headphone plug until it clicks into place (
p.
6).
The h
eadphone plug is dirty.
Cle
an the headphone plug with a soft dry cloth.
Data cannot be played.
The b
attery is consumed.
Ch
arge the battery fully (
p. 19).
If t
he player does not react, even after charging the battery, press the RESET
button to reset the player (
p.
116).
[TV O
utput(Video)] is set to [On].
Set t
he setting to [Off] (
p. 64).
Af
ter transferring by drag-and-drop in Windows Explorer, data hierarchy levels do
not correspond to the player.
Pl
ace the data in the correct place by drag-and-drop (
p. 31, 36).
Tra
nsferred files are not in a playable format.
Fo
r information on the playable formats, see “Supported file format” of
“Specifications” (
p.
160). Some files may not be played back, depending on
certain file specifications.
Yo
u are placing audio MP4 files in a video folder by drag-and-drop.
Pl
ace them in the [MUSIC] folder by drag-and-drop.
The p
layback limitation period of the song has expired due to subscription
conditions, etc.
So
ngs with an expired playback limitation period cannot be played back. Update
them using the software used for transferring.
Songs or photos cannot be deleted on the player.
Yo
u cannot delete songs or photos on the player.
De
lete them using the software you used to transfer the data, or Windows
Explorer.
Continued