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Tips & Troubleshooting
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This chapter helps you get the most from your Sansa
®
Clip+ MP3
player with tips and troubleshooting.
Tips & Troubleshooting
What music file formats does the Sansa
®
Clip+ MP3 player
support?
The Sansa
®
MP3 Player will support MP3, WAV, WMA, secure WMA, FLAC, Ogg Vorbis, and
audiobook formats.
How do I drag music files to my Sansa
®
Clip+ MP3 player?
As long as the files are WMA, MP3, FLAC, or Ogg Vorbis, they can be dragged into the Music
folder. Secure WMA files cannot be dragged and dropped. Use Windows Media™ Player 10 or
higher to sync protected files.
Which bit rates will the Sansa
®
Clip+ MP3 player support?
The Sansa
®
Clip+ MP3 player will support 64-320Kbps for MP3 and 32-192Kbps for WMA.
FLAC and Ogg Vorbis are variable bit rate.
Why should I update the firmware?
You should always update the player to the latest firmware to ensure that it functions
correctly and has all the latest features. Visit www.sandisk.com/clipplus
to download the
Sansa Firmware Updater.
Some of my music files are on my player, but cannot be played.
When I select them, another song begins to play. What is wrong?
You may not have purchased the rights to play the song on an additional device. To test this,
try to play a song that you have copied from an older CD and converted to MP3 format. If
you can play that song, but not the song that will not play, then you need to purchase the
rights to play the song.
Is the player compatible with podcasts?
As long as the podcasts are in MP3 format and an appropriate bit rate (32-320 kbps), then
the player should be capable of playing the files.