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Worldwide: see http://www.sandisk.com/techsupport for local country phone
numbers or fill out an on-line support request at
http://www.sandisk.com/techsupport
If you have questions about our partner services, please call their Technical
Support Center.
When you call or contact us for support, please include as much information as
you can from your packaging material. This will allow us to help you more
quickly.
Learn More
You also can visit us on the web at http://www.sandisk.com to learn more
about your player as well as other SanDisk products.
SanDisk Limited Warranty
SanDisk warrants that this product will be free from material defects in design and
manufacture and will substantially conform to the published specifications under
normal use for one year from your date of purchase, subject to the conditions
below. This warranty is provided to the original end user purchasing from SanDisk
or an authorized reseller, and is not transferable. Proof of purchase may be
required. SanDisk is not responsible for any failure or defect caused by any third
party product or component, whether authorized or not. This warranty does not
apply to any third party software provided with the product and you are
responsible for all service and repair needed for such software. This warranty is
void if the product is not used in accordance with the product instructions, or if it is
damaged as a result of improper installation, misuse, unauthorized repair,
modification or accident.
To obtain warranty service contact SanDisk at 1-866-SanDisk or send an email
to:support@SanDisk.com
. You must return the product in tamper resistant
packaging, freight prepaid, as instructed by SanDisk. You must obtain a tracking
confirmation number, which you may be required to provide to SanDisk. SanDisk
will, at its option, repair or replace the product with new or refurbished product of
equal or greater capacity and functionality, or refund the purchase price. The
warranty duration on replaced product will be that time period remaining on the
original product. THIS CONSTITUTES SANDISK’S ENTIRE LIABILITY AND YOUR
EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY.
SanDisk does not warrant, and shall not be responsible for, any lost data or
information contained in any product (including in any returned product),
regardless of the cause of the loss. SanDisk’s products are not warranted to
operate without failure. SanDisk products should not be used in life support
systems or other applications where failure could threaten injury or life. This
warranty gives you specific legal rights, and you may also have other rights which
vary by jurisdiction.