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Troubleshooting
If a malfunction is experienced, check thefollowing.
If the problem persists, contact a Samsung Service Center near you.
Power will not turn on.
Buttons do not work.
The screen will not turn on.
Problem
Check points & Troubleshooting
■
Check if the [HOLD
√
] switch is in the direction of the arrow position.
■
Check if you tapped the right button, then tap again. √ Page 11
■
Press the Reset hole.
■
If <Display Off> is selected from <Settings>
→
<Display>, the
screen display will be turned off. Tap any button to turn on the
screen display or check the Display settings.
√ Page 45
■
The screen may not be visible under direct sunlight.
Battery life differs from
the Manual.
■
The battery time can vary, depending on the sound mode and
display setting.
■
The battery life may be shortened when left for extended periods
in low or high temperatures.
Program Malfunction
Connection to your PC
is disabled.
Please check if your PC requirements are met.
Press <Start> on the toolbar of your PC to run Windows Update.
Select Key Updates and Service Packs, then update all.
Reboot your PC and reconnect.
■
Power will not turn on if the battery is fully discharged.
Recharge the battery and turn on the player again.
■
Press the Reset hole.
Power is turning off.
■
Check the battery status.
■
The power is automatically turned off when the battery is fully
discharged. Recharge the battery.
■
If <Auto Power Off> is selected from <Settings>
→
<Time>, the
Power in the pause mode will be turned off. Turn on the Player.