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Chapter 7: Customer Service 81
Chapter 7: Customer Service
This chapter provides information on service for your Ray54.
7.1 How to Contact Raymarine
On the Internet
Visit the Raymarine World Wide Web site for the latest information on
Raymarine electronic equipment and systems at:
www.raymarine.com
Customer Support
Navigate to the Customer Support page for links for:
• Finding Factory Service locations and Authorized Dealers near you
• Registering your Raymarine products
• Accessing handbooks in Adobe Acrobat format
• Downloading RayTech software updates
• Accessing the Raymarine solution database
Clicking the Find Answers link routes you to our solution database. Search
questions and answers by product, category, keywords, or phrases. If the
answer you are seeking is not available, click the Ask Raymarine tab to
submit your own question to our technical support staff, who will reply to
you by e-mail.
Accessories and Parts
Many Raymarine accessory items and parts can be obtained directly from
your authorized Raymarine dealer.
However, if you are in need of an item not available from the retailer, please
contact Raymarine Technical Services at:
1-800-539-5539 ext. 2333, or
1-603-881-5200 ext. 2333
Please have the Raymarine item or part number ready when calling if placing
an order. If you are not sure which item is appropriate for your unit, you
should first contact the Technical Support Department to verify your
requirements.