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16
Troubleshooting
The headset ID is not registered in the center module of the tar-
get.
→ Register ID in the center module of the target.
Symptom
The power indicator blinks
red.
Reference
pages
Cause/solution
15
The battery is almost exhausted.
→ Recharge the battery.
(Refer to the operating instructions of the battery charger.)
The power indicator lights red
and a constant beep is heard
in the headphone.
–
Cannot turn on the Order
Taker.
The battery is exhausted. The battery is not inserted correctly.
→ Recharge the battery. Position the battery properly.
9
Cannot communicate with
other store personnel or the
customer at the menu board.
The center module may be turned off.
→ Turn on the power switch of the center module. (Refer to the
operating instructions of the center module.) If no remedy
exists, consult your dealer for repairs.
–
The headset ID is not registered in the center module of the tar-
get.
→ Register ID in the center module of the target.
15
Cannot hear or talk to the
customer, but
communications with the store
personnel are OK.
The vehicle detector may be malfunctioning because the detector
is not plugged into the center module, no power is supplied, or
the detecting function is out of order.
→ Check that the vehicle detector is plugged in and has power.
(Refer to the operating instructions of the center module.)
If no remedy exists, consult your dealer for repairs.
–
Cannot "page" or "talk" in
certain areas.
Talk or page operation is
impossible from the Order
Taker set in the manager
mode.
Radio waves cannot reach the area.
→ Remove any metal obstacles blocking radio waves.
Check that the Telephone Indicator of the Center Module is not
turned ON.
If the indicator is turned ON, the Optional Function Button [R] is
turned ON.
→ Press the Optional Function Button [R] again and check that
the Telephone Indicator is turned OFF.
–
8