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• Make sure you have the correct music file formats loaded into the OAKLEY THUMP memory.
OAKLEY THUMP plays MP3, WMA and WAV file formats. No other music file formats will play.
IF SONGS PLAY AT DIFFERENT VOLUME LEVELS
• Prerecorded music (WAV files or compressed files that were originally recorded in analog)
may sound louder or quieter than other songs on OAKLEY THUMP. When recording WAV files
or converting analog files to digital format, be careful to adjust the volume level to match the
other songs in your music collection.
SOFTWARE RESTORE AND UPDATE
Oakley periodically updates OAKLEY THUMP software to add features and improve performance.
You can choose to either restore or update your OAKLEY THUMP software.
• If you choose restore, all songs and data files stored on OAKLEY THUMP will be erased when
the internal software is restored.
• If you choose update, the software will be updated but songs and data files stored on OAKLEY
THUMP will not be affected.
Visit www.oakley.com/thump to ensure you have the latest software available. If you don’t have
access to the Internet, call Oakley toll-free in the U.S. at 1 (800) 969-2895 to have a CD sent to
you. See the end of this manual for international contact information.
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TROUBLESHOOTING
RESETTING OAKLEY THUMP
Most problems can be solved by resetting OAKLEY THUMP:
• To reset OAKLEY THUMP, hold down the Play / Pause button and the Previous Song / Rewind
button at the same time. Resetting OAKLEY THUMP will not erase the songs or files stored
in memory.
• If the reset procedure does not work, you may need to restore the internal software. See
“Software Restore and Update” below.
IF OAKLEY THUMP WON’T TURN ON
• Be sure to press and hold the Play / Pause button until the power-up tone is heard.
• It may need a recharge. Connect OAKLEY THUMP to your computer or an optional charger. (If
using an optional Wall Charger, be sure the charger is plugged into a working electrical
outlet.) A full three-hour charge is recommended.
• If OAKLEY THUMP does not respond after a full charge, you may need to reset it: Hold down
the Play / Pause button and the Previous Song / Rewind button at the same time.
• If the reset procedure does not work, you may need to restore the internal software. See
“Software Restore and Update” below.
IF OAKLEY THUMP WON’T PLAY MUSIC
• Make sure the volume is not set too low for you to hear the music.
• Make sure the battery is charged. Connect OAKLEY THUMP to your computer or an optional
charger. The small indicator light on OAKLEY THUMP will stop blinking and stay on when the
battery is fully charged.
• Make sure OAKLEY THUMP has music files in its memory. Connect OAKLEY THUMP to your
computer and open the folder that shows the contents of the OAKLEY THUMP memory. Your
computer will refer to this folder as a removable drive. (See “Setting Up OAKLEY THUMP to
Play Music” for more information.)