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Troubleshooting
Solution
The Neuros is compatible with Windows 98 SE, Me, 2000
and XP. The Neuros USB drivers are NOT compatible
with Windows 98.
Disconnect from USB after file transfer is complete.
Neuros is not operational when connected via USB.
1. Make sure keypad lock is in the down position.
2. Reboot Neuros by pressing and holding Up button
and Play button at the same time.
3. Press and hold Play to restart.
MyFi Off is selected. From the Settings menu,
make sure MyFi is set to Auto Detect.
Plug in earphones and AutoScan again or manually
change the frequency for transmission.
Double-clicked orange button by mistake. Click Back to
stop recording. Single click orange button to HiSi.
Make sure you are not in FM mode when initiating a voice
recording.
Problem
My PC does not recognize Neuros hardware.
After synchronization is complete, Neuros is
not operational – synchronization icon remains.
Neuros is not responding to button clicks.
Screen is frozen or device stopped working.
MyFi not working
MyFi does not have good reception
No HiSi icon or countdown appeared
when I tried to take a HiSi sample –
spinning record icon appeared
Kept recording the radio when I wanted to
make a microphone recording
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