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There are rare instances when after downloading the firmware the player will
not turn on; in these cases the unit will need to be reset.To reset the unit,
perform the following steps:
1. Click on the START button of your computer.
2. Select PROGRAM.
3. Select Memorex Solid State Digital Audio Player.
4. Click on UPDATE.
5. The Update screen will appear with the following message: “Please place
your MP3 device into recovery mode to continue”.
6. Open the battery compartment on the player and lift the positive
connector from the positive end of the battery.
7. Connect the USB cable to your computer and the other end to the
MMP8500.
8. Connect the positive connector back on the battery.
9. Press and hold the POWER button; the dialog box will begin to load.
10. Release the button and the update screen will appear.
11. Click on Start to initiate the loading of the firmware. If a dialog box
appears on the screen, select YES for updating and Formatting the unit
(this will delete all the files in the unit) or select NO for updating the unit
without formatting the unit.
12. When the loading is complete, click on CLOSE, and the unit is now fully
functional.
TROUBLESHOOTING GUIDE (CONTINUED)
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