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Troubleshooting
Problem Possible Cause Remedy
Not working at all Mains cable of receiver not plugged in. Plug the mains cable firmly into a 220-240V 50 Hz socket.
No sound. Faulty connections of input or output cables. Connect the cables properly (page 23-26). If the problem
persists, it is possible that the cables are faulty.
The volume is set at minimum.
Turn up the volume.
The sound is set to mute.
Press or V + on the remote control to activate audio output
again and then adjust the volume.
Sound to surround speakers too quiet. Adjust the input sensitivity (page 28).
The wireless connection is disrupted. Other devices in the vicinity are using the same
frequency range.
If possible, change the channels currently set for other WiFi
devices in the vicinity.
Turn the devices in different directions to
reduce interference to a minimum.
Switch off other devices that may cause interference.
The TV set does not recognise the transmitter
module while making the link (from chassis
L2710 onwards).
The TV set had not been switched off completely. Switch the TV set off and on again using the mains switch.
LED Status Messages
Unit LED status Unit status
Transmitter module Red LED: continuously lit up Standby.
Transmitter module Red LED: flashing slowly No receiver module found.
Transmitter module Red LED: flashing quickly Unit is in service mode.
Transmitter module Red LED: flashing every 10 seconds Unit not in linked mode.
Transmitter module Green LED: continuously lit up Transmitter on; RF connection made.
Transmitter module Green LED: flashing slowly RF connection disrupted.
Transmitter module Green LED: flashing quickly Transmitter module in connection mode.
Receiver module Red LED: continuously lit up Standby.
Receiver module Red LED: flashing slowly No transmitter module found.
Receiver module Red LED: flashing quickly Unit is in service mode.
Receiver module Red LED: flashing every 10 seconds Unit not in linked mode.
Receiver module Green LED: continuously lit up RF connection made.
Receiver module Green LED: flashing slowly RF connection disrupted.
Receiver module Green LED: flashing quickly Link-up successful.
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