Filter
Top Products
IB-MP400-WC-E-061005
5 - Helpful Information
5-1. Troubleshooting
Solutions
Replace battery with fresh alkaline battery.
Battery life with a fresh battery is about 6
hours for continuous play (rechargeable
battery has 1/2 of that life).
Replace battery with fresh one.
Symptoms
Causes
Set does not play
normally.
Battery is weak (it may test OK
on tester but it is weak for MP3
operation).
Dead or weak battery.
MP3 Player will not
turn on.
The type of the files are not sup-
ported on this MP3 player.
This MP3 player can only play MP3 and
WMA files. You can’t play AAC files or
DRM protected files.
No sound from
earphones.
VOLUME control is set to minimum.
Increase the VOLUME by pressing VOL .
Replace with a fresh battery.Weak battery.
23
Lower the VOLUME control by pressing
the VOL button.
Weak battery.
Music is too loud.
Sound is distorted.
Buttons do not work.
Replace the battery with a new one.
The keys were locked.
Slide the lock button to the left.
Lock button is on. Slide the lock button to OFF.
Can not transfer files.
Memory is full.
Erase some files you don’t need (see page 16).
Can not find the USB
jack on the computer.
Some computers (older ones) do
not have a USB jack.
Contact your computer maker or ask your
friend who knows computers or call
customer service.
Sound skips or
is distorted.
Music was not copied correctly.
Recopy the music using a slower speed.
No display shows.
Battery is dead.
Replace the battery.
The external SD/MMC card will
need more battery current to boot.
Replace battery with fresh one.
The MP3/WMA file may be
corrupted or damaged.
Download or create the MP3/WMA file
again. Be sure to create WMA file with no
copy protection.
Only 490 MB shows as
available in MP-400.
The MP3 operating system
occupies about 22 MB of space.
This is normal for all MP3 players.
Your computer takes a
long time to boot up.
MP3 player is plugged into the
computer.
Do not keep MP3 player plugged in while
rebooting the computer.
IB-MP400-WC-E-060505.pmd 6/21/2005, 7:22 PM24