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TROUBLE SHOOTING GUIDE
SYMPTOM CAUSE (AND REMEDY)
Loud hum or noise is
heard.
The disc does not play.
• The region number of the disc does not match the region number of the unit.
• DVD mode is not selected, select DVD on AV IN/DVD switch.
• The DVD is dirty. Gently clean the disc.
• The DVD is scratched.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
• Clean the disc.
• There is no disc inside the unit ("No Disc" appears on the screen).
• Insert the disc correctly with the graphics facing up.
• Clean the disc.
• A non-NTSC disc has been inserted, or the disc region number does not match the
region number of the unit.
• Condensation may have formed inside the unit due to a sudden change in temperature.
Wait about an hour for it to clear and try again.
No picture
The picture is not clear
• Make sure the unit is in DVD mode.
• Make sure the unit is not paused. Press the
PLAY button.
• Make sure the unit is not in fast-forward or fast-reverse mode. Press the
PLAY
button.
• Make sure that AUDIO/VIDEO output and AV IN input connections are correct.
• Make sure you have not selected the "DTS" audio track on the DVD. This unit does not
decode "DTS" audio.
• The unit have overheated, shut it off for 30 minutes to allow it to cool down.
• Make sure that the AC adapter is connected.
• Make sure that the unit is turned on.
• Make sure the infrared remote sensor is not blocked.
• Make sure the plastic sheet has been removed from the remote.
• Point the remote directly at the infrared remote sensor on the unit.
• Replace the battery in the remote with a new one.
No power.
The remote control
does not function.
DVD
Very little or no sound is
coming from a DVD