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TROUBLESHOOTING GUIDE
SOLUTIONPOSSIBLE PROBLEMSYMPTOM
This unit does not
turn on.
AC-DC adaptor is not
plugged into a wall outlet or
the connector is not plugged
into the DC jack on the back
of the unit.
Plug the AC adaptor into a wall outlet and plug the connector
into the supply jack on the unit.
iPod does not dock properly. Remove your iPod from the dock and check for any
obstruction on the connector in the dock and on your
iPod. Then return it onto the dock.
Wall outlet is not functioning.Plug another device into the same outlet to confirm the
outlet is working.
Using no / wrong iPod
adaptor.
Make sure the dock adaptor is the proper fit for your iPod.
iPod does not
respond to the unit.
iPod is not docked properly.
iPod does not
charge up.
Remove your iPod from the dock and check for any
obstruction on the connector in the dock and on your
iPod. Then return it onto the dock.
Problem with the iPod
battery.
Please make sure that your iPod is working properly
before docking into the unit. Please refer to your iPod
manual for details.
Volume is set too high.
Sound is distorted.
Decrease the volume of the unit to fit your preference.
Sound source is distorted. If you are using an external sound source like older
generation of iPod, try reducing the output volume on
the device itself. Also, try turning bass boost OFF or change
EQ setting.
3.5mm headphone cable is
not connected properly.
No sound from
AUX input
source.
Check the connection and make sure the cable is inserted
firmly into those jacks.
9
Remote control is
not functioning
properly.
Low battery indicator
in the display is
flashing.
Low battery.
Replace the battery with correct type CR2025.
The unit functions or
displays abnormally.
The unit or display may be
Main battery power is getting
weak.
Replace all batteries in the main battery compartment with
4 good quality ‘AA’ (UM-3) alkaline batteries.
affected by the high
electrostatic discharge.
Press the RESET button on the back of the main unit.