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23
WARRANTY
JBL Limited Warranty
The JBL Limited Warranty on professional loudspeaker
products (except for enclosures) remains in effect for five
years from the date of the first consumer purchase. JBL
amplifiers are warranted for three years from the date of
original purchase. Enclosures and all other JBL products
are warranted for two years from the date of original
purchase.
Who Is Protected by This Warranty?
Your JBL Warranty protects the original owner and all
subsequent owners so long as: A.) Your JBL product has
been purchased in the Continental United States, Hawaii or
Alaska. (This Warranty does not apply to JBL products
purchased elsewhere except for purchases by military
outlets. Other purchasers should contact the local JBL
distributor for warranty information.); and B.) The original
dated bill of sale is presented whenever warranty service is
required.
What is Covered by the JBL Warranty?
Except as specified below, your JBL Warranty covers all
defects in material and workmanship. The following are not
covered: Damage caused by accident, misuse, abuse,
product modification or neglect; damage occurring during
shipment; damage resulting from failure to follow instruc-
tions contained in your Instruction Manual; damage
resulting from the performance of repairs by someone not
authorized by JBL; claims based upon any misrepresenta-
tions by the seller; any JBL product on which the serial
number has been defaced, modified or removed.
Who Pays for What?
JBL will pay all labor and material expenses for all repairs
covered by this warranty. Please be sure to save the original
shipping cartons because a charge will be made if replace-
ment cartons are requested. Payment of shipping charges is
discussed in the next section of this warranty.
How to Obtain Warranty Performance
If your JBL product ever needs service, write or telephone
us at JBL Incorporated (Attn: Customer Service Depart-
ment), 8500 Balboa Boulevard, PO. Box 2200, Northridge,
California 91329 (818/893-8411). We may direct you to an
authorized JBL Service Agency or ask you to send your
unit to the factory for repair Either way, you’ll need to
present the original bill of sale to establish the date of
purchase. Please do not ship your JBL product to the
factory without prior authorization. If transportation of your
JBL product presents any unusual difficulties, please advise
us and we may make special arrangements with you.
Otherwise, you are responsible for transporting your
product for repair or arranging for its transportation and for
payment of any initial shipping charges. However, we will
pay the return shipping charges if repairs are covered by the
warranty.
Limitation of Implied Warranties
ALL IMPLIED WARRANTIES, INCLUDING WARRAN-
TIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE LIMITED IN DURA-
TION TO THE LENGTH OF THIS WARRANTY.
EXCLUSION OF CERTAIN DAMAGES
JBL’S LIABILITY IS LIMITED TO THE REPAIR OR
REPLACEMENT, AT OUR OPTION, OF ANY DEFEC-
TIVE PRODUCT AND SHALL NOT INCLUDE INCI-
DENTAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND. SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS
AND/OR DO NOT ALLOW THE EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS AND EXCLUSIONS MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE.
JBL Professional Contact Information
Mailing Address
JBL Professional
8500 Balboa Blvd.
Northridge California 91329
Customer Service
Monday through Friday 8:00am - 5:00pm Pacific Coast
Time
In the U.S.A. (800) 8JBLPRO (800.852.5776)
On the World Wide Web: http://www.jblpro.com