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Insignia NS-4V24/NS-8V24 Pilot MP3 Player
www.insignia-products.com
What is MTP?
Media Transfer Protocol (MTP, or Media Manager mode) is a protocol for connecting portable devices to a
Windows XP computer and synchronizing digital media content between those devices.
When I copy files to the player using Windows Explorer, what folder should I copy them to?
In Media Manager (MTP) mode, copy them to the Media folder or root directory on the player. In File &
Folder (MSC) mode, you can copy them to the root directory. On some operating systems, you may see
separate folders for video and photos. Copy your files into the appropriate folder.
Some of my music files are on my player, but cannot be played. When I select them, a different song
begins to play. What is wrong?
You may not have purchased the rights to play the song on an additional device. To test this, try to play a
song that you have copied from an older CD and converted to MP3 format. If you can play that song but not
the song that doesn't play, then you need to purchase the rights to play the song.
Why should I update the firmware?
You should always update the player to the latest firmware to make sure that it works correctly and has the
latest features. For more information, see "Updating the firmware" on page 32.
How do I copy a CD to my player?
First you must rip the CD using a digital music manager like Best Buy Digital Music Store or Windows Media
Player. After the songs are on your computer, copy the songs to the player using Windows Explorer or a
digital music manager. For more information, see "Transferring music files to your player" on page 14.
Why does my player display a message that says “Unknown artist/album”?
This message usually appears when the music file doesn't contain artist or album information (incomplete
ID3 tags). See the documentation or online help of your digital music manager for instructions on adding that
information to your music files.
Getting help
Contacting technical support
Before you contact technical support, review the Troubleshooting and FAQ section to see if your question is
already answered there.
If you have questions about the use or features of your player, call Technical Support at 1-800-699-9218 or
(877) 467-4289, or fill out an online support request at:
www.bestbuy.com/support.asp
Get additional online help at:
www.insignia-products.com
www.bestbuy.com/mp3help
www.geeksquad.com
Learn more
For more information on using your Insignia player, visit: www.insignia-products.com/mp3info
On the Internet, you can use a Web search site to find information on the following topics*:
• Ripping CDs
• Downloading music
• Downloading MP3s
•MP3 music
• MP3 copyright law
*Best Buy Enterprise Services, Inc. does not maintain and is not responsible for the content of Web pages you find using these search
terms.
Specifications
Specifications and features are subject to change without notice or obligation.
Ports and
connections
Mini USB 2.0
2 Earphones/Headphones shared with 1 Line-in
SD slot
Bluetooth Supports Bluetooth with A2DP profile
Display LCD
262,000 colors
320x240 QVGA
Battery Replaceable, rechargeable lithium ion