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What to Do First
Before servicing the computer, determine whether or not
the damage applies to the warranty by referring to the
following:
Warranty Note
During the warranty period, the customer may be
responsible for repair costs if the damage was caused
by misuse, accident, modification, unsuitable physical
or operating environment, or improper maintenance by
the customer.
The following list provides some common items that are
not covered under warranty and some symptoms that
could indicate that the system was subjected to stresses
beyond normal use.
Warranty Coverage Notes
The following is not covered under warranty:
LCD panel cracked from being dropped or
applying too much force.
Scratched (cosmetic) parts.
Cracked or broken plastic parts, broken latches,
broken pins or connectors caused by excessive
force.
Damage caused by liquid spilled onto the system.
Damage caused by improperly inserting a
PCMCIA card or installation of an incompatible
card.
Damage due to foreign material in the FDD or
FDD bay.
Damage to the diskette drive caused by pressing
the diskette drive cover or inserting diskettes with
multiple labels.
Diskette eject button was bent or damaged.
Damage to the CD-ROM drive caused by
excessive force shocked or dropped.
Fuse blown by attaching non-supported devices.
Computer or hard disk could not be used
because the password was forgotten.
If the following symptoms are present, they could
indicate the damage was caused by non-warranted
activity:
Missing parts can be a symptom of unauthorized
service or modification.
HDD spindles can become noisy if subjected to
excessive force or if dropped.
Errors can be caused by exposure to strong
magnetic fields.
28 IBM Mobile Systems - ThinkPad HMM Volume 3