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Note: A repaired cartridge may be used long enough to recover data on
that cartridge. When the data has been recovered, the cartridge
should then be taken out of service and discarded or returned to
the plant of origin.
– If the cartridges look OK, and you have access to another 3590, try the
operation with the suspect cartridges in another 3590. If your cartridges
fail in the other 3590, replace the media.
v Determine if the drive is bad.
– Try a new tape on the suspect drive. Log all failure data on your DRIVE
LOG (see Table 33 as an example of how to establish a log and what it
should include), and try one more tape. If it also fails, call for service.
– If only one tape fails, then log the information on both the Table 33 and
the Table 32 for future reference.
– If tapes show evidence of damage, do not put any more tapes on the
drive until a service representative has examined the drive.
Table 32. Tape Log Example
Failure Date Drive
Failure
Code
Unknown
Failure
Code
FE
Failure
Code
F0
Failure
Code
F1
Failure
Code
D3
Failure
Code
(other)
9/11/98
Drive
1
111
9/16/98
Drive
2
11 1B3
10/xx/xx
10/xx/xx
10/xx/xx
10/xx/xx
10/xx/xx
Table 33. Drive Log Example
Log Item Drive 1 Drive 2
BE Error 4 tapes 9/9/98 call for service
AB Error 1 tape 9/14/98 record tape serial
Load failure serial 123456 9/18/98
x
x
x
x
100 3590 Operator Guide