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Firmware update fails
If the firmware update utility is unable to update your jukebox firmware,
you need to reinstall your jukebox’s original firmware.
To reinstall your jukebox’s original firmware:
1 Turn on your jukebox and connect it to your computer using the
USB combo cable.
2 Click Start, All Programs, Gateway MP3 Photo Jukebox, then click
Firmware Utility.
3 Click Re-install. The jukebox’s original firmware is reinstalled.
Important
To make sure that you have the latest firmware, check
support.gateway.com for the most recent firmware download.
Caution
Before updating or troubleshooting your jukebox firmware,
make sure that your music and photo files are backed up. For
more information, see“Syncing your jukebox with your
computer” on page 43 and “Copying photos from your jukebox
to your computer” on page 54.