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52 Appendix:Troubleshooting
Cluster Services does
not operate correctly on
a cluster running
Windows Server 2003
and the Internet
Firewall enabled.
The Windows
Internet Connection
Firewall is enabled,
which may conflict
with Cluster Services.
Perform the following steps:
1
On the Windows desktop,
right-click
My Computer
and
click
Manage
.
2
In the
Computer
Management
window, double-
click
Services
.
3
In the
Services
window,
double-click
Cluster Services
.
4
In the
Cluster Services
window, click the
Recovery
tab.
5
Click the
First Failure
drop-
down arrow and select
Restart
the Service
.
6
Click the
Second Failure
drop-down arrow and select
Restart
the service.
7
Click
OK
.
For information on how to
configure your cluster with the
Windows Internet Connection
Firewall enabled, see Microsoft
Base (KB) articles 258469 and
883398 at the Microsoft Support
website at
support.microsoft.com and the
Microsoft Windows Server 2003
Technet website at
www.microsoft.com/technet.
Table A-1. General Cluster Troubleshooting (continued)
Problem Probable Cause Corrective Action