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TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for service.
Unit will not turn
on
No sound
Download Failure
The computer is
not recognizing
the player
x
x
x
x
x
x
x
x
x
x
x
x
Built in Li-Poly rechargeable
battery is out of power.
Main power switch is not
in the ON position.
Headphone is not
inserted.
Volume is set too low
The MP3 or WMA files are
corrupted
No files are in the player
The USB cable is not
securely connected.
The USB cable is not
securely connected.
Driver is not installed or
computer is not
compatible.
x.
x.
Recharge the battery .
Slide the POWER switch to
the ON position.
Insert headphone
Raising the VOLUME as page
12.
Download uncorrupted files.
Upload files to the unit as
described
Re-plug the cable
Make sure the USB cable is
securely connected
x
x
x
on pages 10 & 11.
Install driver and/or see page
10 to 11 for compatibility
SYMPTOM CAUSE SOLUTION
23