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MAINTENANCE AND CARE
Troubleshooting
Problem What to do
Speaker will not turn
on (AC power)
• Make sure your system is connected to a working AC (mains) outlet.
• Make sure the protective cover is open.
Speaker will not turn
on (battery power)
• Battery may be in protection mode or discharged – connect to working AC (mains)
outlet to restore the battery to operational mode.
• Make sure the protective cover is open.
Paired Bluetooth
®
device will not
connect
• If your device requires a passkey, make sure the one you entered was correct.
• Turn the SoundLink
®
Mobile speaker II off and on again.
• Clear the speaker memory (see “Clearing memory” on page 16). Remove the
SoundLink
®
Mobile speaker II from the list of paired devices on your Bluetooth device
(For help, see the owner’s manual for the device). Then pair the device and the
SoundLink
®
Mobile speaker II again.
Speaker indicates a
connection, but is not
playing music
• Turn off or disable Bluetooth on all other paired devices nearby (including Bose
®
preferred devices) and reconnect the device you want to hear.
• Turn the SoundLink
®
Mobile speaker II off and on again.
• Make sure the transport controls of the audio device are set to playback audio.
• Make sure your SoundLink
®
Mobile speaker II is not muted, and the volume is up.
• Make sure your Bluetooth
®
enabled device is playing audio, and the volume is up.
Bruiser_OG.book Page 19 Tuesday, June 26, 2012 10:29 AM