Filter
Top Products
56
relevant software to recompress the song’s
file into a standard one.
Remark: To confirm the song’s file , you can connect the MP3 player to PC,
to check the file information by the playback tool in the computer
(e.g: Winamp)
5. No sound when playing a file.
Please check the following: The volume is too low, or the device is
connecting the computer, or there is no
music files in your device.
6. Why does the capacity displayed in the player disaccord to the its claimed
capacity?
Please check the following: We need part of the device’s capacity to install
some software and fonts, so the capacity you
have seen is usually smaller than it is
claimed.
7. If the wording on the screen is distorted,
Please check the following: Please see if you have choose the correct
language.
8. Can’t download music smoothly:
Please check the following: Check if the USB cable has been damaged
and if the USB cable connect well. Also check if the driver has been well
installed, and if there is enough memory left.
9. Why sometimes the player informs “wrong format”?
Please check the following: here are damaged files in the player. Just
connect the file to PC and delete the damaged file.
Our products don’t support NTFS and FAT32