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Troubleshooting
Troubleshooting | 12
Your TuneBase FM connects firmly to the power outlet, but it still rotates.
Solution
• Check to see if the power outlet rotates in its socket. If so, please consult your
vehicle’s manufacturer.
You cannot insert the cigarette lighter adapter into the power outlet.
Solution
• The cigarette lighter adapter’s friction washer may need to be centered. Carefully follow the
steps below to center the friction washer.
• Use a clean, level surface to disassemble your TuneBase FM so that components do not get
lost. Do not attempt to center the washer in a vehicle.
• To center the washer, you will need to loosen the nut on the front of the cigarette lighter adapter.
Use pliers to slightly loosen the nut. It is not necessary to remove it. Move the friction washer
back into centered position. Use pliers to tighten the nut firmly.
The rubber washer remained in the power outlet when you
removed your TuneBase FM.
Solution
• This is rare, but if it occurs you can remove the rubber washer from the power outlet and place
it back on the cigarette lighter adapter.
•
Disconnect the vehicle’s battery. Any attempt to remove the washer without
disconnecting the battery may result in physical harm to you or damage to
the vehicle.
• Use pliers to carefully remove the friction washer from the power outlet. Place the friction
washer back on the cigarette lighter adapter. Then, reconnect the vehicle’s battery.