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48 Tips and Troubleshooting
If Your iPod mini Isn’t Playing Music
• Make sure the Hold switch is off.
• If you’re using the iPod Remote, make sure the remote’s Hold switch is off.
• Make sure the headphones connector is pushed in all the way.
• Make sure the volume is adjusted properly.
• If that doesn’t work, push the Play/Pause button on the Click Wheel. Your iPod mini
may be paused.
• If you are using the optional iPod mini Dock, be sure the iPod mini is seated firmly in
the Dock and make sure all cables are connected properly.
• If you are using the Dock Line Out port, make sure your external speakers or stereo
are turned on and working properly.
If You Connect iPod mini to Your Computer and Nothing Happens
• Make sure you have the required computer and software. See “What You Need to Get
Started” on page 5.
• Your iPod mini may need to be reset (see page 46).
• Check the cable connections. Unplug the cable at both ends and make sure no
foreign objects are in the FireWire or USB 2.0 ports. Then plug the cable back in
securely. Use only Apple iPod cables and adapters. Be sure the connectors on the
cable are oriented correctly. They can only be inserted one way.
• If you’re connecting iPod mini to a Windows PC using the USB 2.0 cable, be sure
you’re connecting it to a high-power USB 2.0 port. Typically, USB 2.0 ports located
directly on your computer are high-power ports.
border.book Page 48 Tuesday, February 3, 2004 6:01 PM