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54 Tips and Troubleshooting
You can choose either to update or to restore the iPod software.
• If you choose to update, the software is updated, but your settings and songs are not
affected.
• If you choose to restore, all data is erased from your iPod, including songs, files,
contacts, photos, calendar information, and any other data. All iPod settings are
restored to their original state.
To update or restore iPod with the latest software:
1 Go to www.apple.com/support/ipod and download the latest iPod Update.
2 Double-click the software install file and follow the onscreen instructions to install the
iPod Update.
3 Connect iPod to your computer and open iTunes. The iPod Update application opens.
If you’re using a Windows PC and the iPod Update application doesn’t open
automatically, you can find the updater by choosing Start > All Programs > iPod.
4 Follow the onscreen instructions to update or restore iPod software.
If you use the iPod Update application and it doesn’t see that iPod is connected to your
computer, reset iPod (see page 49).
If you want to restore iPod software and you don’t have an Internet connection, you
can use the iPod Update that was installed on your computer when you installed the
software from the iPod CD.
To restore iPod software using the updater that came on your iPod CD:
• If you have a Mac, you can find the updater in Applications/Utilities.
• If you have a Windows PC, you can find the updater by choosing
Start > All Programs > iPod.
LL0200_Q21UG.book Page 54 Wednesday, June 30, 2004 5:02 PM