If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for
assistande.. .
Performance problems often re-
sult from little things you can find
and fix yourself without tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
l
Is the power supply cord
plugged in?
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Are both water faucets open?
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Are fuses blown or circuit-breaker
tripped?
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Are the water supply hoses
kinked?
. Is the Cycle Control Knob set and
pulled out?
IF YOUR WASHER DOES NOT SPIN:
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Is the lid closed?
. Is the power supply cord
plugged in?
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Is a fuse blown or circuit-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
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Remember, the washer pauses
briefly at different times in each
cycle. These pauses are normal.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
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Make sure that the Cycle Control
Knob is pointing to a number in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
l
The washer may seem to be
draining during wash and rinse
cycles.
9 Water can siphon out. (See “ln-
stallation Instructions:‘)
2. If you need assistance*. . .
Call Whirlpool COOL-LINE’ serv-
ice assistance telephone number.
Dial tree from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . (800) 632-2243
Alaska 81 Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultant can instruct
you in how to obtain satisfactory op-
eration from your appliance or, if
service is necessary, recommend a
qualified service company in your
area.
3. If you need service*...
Whirlpool has
a nationwide net-
: work of franchised
TECH-CARE” Serv-
TECU-CARE
ice Companies.
, FRANCHlSED SERVICE
1 TECH-CARE serv-
ice technicians are trained to fulfill
the product warranty and provide
after-warranty service,anywhere in
the United States. To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele-
phone number (see Step 2) or look in
your telephone directory Yellow
Pages under:
1. If you have a problem*...
Call our COOL-LINE service as-
sistance telephone number (see
Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
.If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This in-
formation is needed in order to bet-
ter respond to your request for
assrstance.
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