VSX SERIES STEAMER - TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSES
Page 79 of 80
Steam output low or slow cooking. 1. Blocked steam injector ports. (Open door, press door switch
button and verify good steam flow into compartment)
2. Steam solenoid valve not fully opening or blocked.
3. Steam intake shut-off valve closed or out of adjustment. See
“INTAKE SHUT-OFF VALVE ADJUSTMENT (STEAM
FLOW)” in “SERVICE PROCEDURES”.
4. Cycling pressure switch malfunction or needs adjustment.
5. Steam header line (supply) blockage.
6. Heavy amount of condensate in the pressure controls steam
supply line.
7. Pressure relief valve leaking.
8. Steam supply lines leaking badly.
Unit leaks water. 1. Loose water, steam or drain line connections (top or base).
2. Boiler hand hole gasket not sealing.
3. Leak at gauge glass.
Boiler water level too high. 1. Fill solenoid does not shut off.
2. High level probe dirty (open circuit).
3. Water level control malfunction.
Boiler does not fill. 1. Water supply not on.
2. Fill solenoid not opening or plugged.
3. Water level control malfunction.
Timer motor does not run. 1. Door open or door switch inoperative.
2. Timer not getting power.
3. Timer motor inoperative.
Door not closing properly. 1. Door latch assembly malfunction or out of adjustment. See
“DOOR” in “SERVICE PROCEDURES”
2. Striker adjustment. See “DOOR” in “SERVICE
PROCEDURES”
Door won’t open. 1. Latch won’t release see “DOOR” in “SERVICE
PROCEDURES”.
Buzzer not operating. 1. Timer malfunction.
2. Buzzer malfunction.
