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Table of Contents
1 Operation ................................................................................................19
1.1
Before Operating the Telephones .................................................................................20
1.1.1 Before Operating the Telephones ..................................................................................20
1.2 Basic Operations .............................................................................................................30
1.2.1 Making Calls ...................................................................................................................30
1.2.2 Answering Calls ..............................................................................................................32
1.3 Telephone Features and Operation ...............................................................................34
1.3.1 Absent Message .............................................................................................................34
1.3.2 Account Code Entry .......................................................................................................35
1.3.3 Alternate Calling—Ring/Voice ........................................................................................36
1.3.4 Automatic Callback Busy (Camp-on) .............................................................................36
1.3.5 BGM (Background Music) ..............................................................................................38
1.3.6 Call Hold .........................................................................................................................38
1.3.7 Call Monitor ....................................................................................................................41
1.3.8 Call Park .........................................................................................................................41
1.3.9 Call Pickup .....................................................................................................................43
1.3.10 Call Splitting ...................................................................................................................44
1.3.11 Call Transfer ...................................................................................................................45
1.3.12 CALL WAITING FEATURES ..........................................................................................48
1.3.13 Call Waiting Tone ...........................................................................................................53
1.3.14 Character Entry ..............................................................................................................54
1.3.15 Conference .....................................................................................................................57
1.3.16 Conference, Unattended ................................................................................................61
1.3.17 Data Line Security ..........................................................................................................62
1.3.18 DISA (Direct Inward System Access) .............................................................................63
1.3.19 DND (Do Not Disturb) .....................................................................................................66
1.3.20 Door Open ......................................................................................................................69
1.3.21 Doorphone Call ..............................................................................................................70
1.3.22 EFA (External Feature Access) ......................................................................................71
1.3.23 Executive Busy Override ................................................................................................71
1.3.24 Extension Dial Lock ........................................................................................................73
1.3.25 Extension Feature Clear .................................................................................................74
1.3.26 Extension PIN (Personal Identification Number) ............................................................75
1.3.27 External Relay ................................................................................................................76
1.3.28 External Sensor ..............................................................................................................77
1.3.29 FWD (Call Forwarding) ...................................................................................................77
1.3.30 Hands-free Answerback .................................................................................................84
1.3.31 Hands-free Operation .....................................................................................................85
1.3.32 Headset Operation .........................................................................................................85
1.3.33 HOSPITALITY FEATURES ............................................................................................89
1.3.34 Hot Line ..........................................................................................................................89
1.3.35 ICD GROUP FEATURES ...............................................................................................90
1.3.36 ICD Group Features—Call Log History for ICD Group ...................................................91
1.3.37 ICD Group Features—Incoming Call Queue Monitor .....................................................92
1.3.38 ICD Group Features—Log-in/Log-out ............................................................................93
1.3.39 ICD Group Features—Log-in/Log-out Monitor and Remote Control ..............................95
1.3.40 ICD Group Features—Manual Queue Redirection .........................................................97
1.3.41 ICD Group Features—Supervisory ................................................................................97
1.3.42 Message Waiting ............................................................................................................99
1.3.43 Mute .............................................................................................................................101
1.3.44 Off-hook Monitor ...........................................................................................................101
1.3.45 OHCA (Off-hook Call Announcement) .........................................................................102
Document Version 2008-10 Operating Manual 15
Table of Contents