48 Intermec EasyCoder PD4—User’s Guide
Chapter 7—Troubleshooting
Printout not in desired position Check for bad settings in the application
or ESim command errors
Check if label gap sensor is disturbed
by media, dust, or erroneously loaded
transfer ribbon
Check lateral position of label gap sensor
Calibrate label gap sensor in Autoadjust
Mode
Check the edge guide and media guides
Check the media (too little liner transpar-
ency, weak black marks, or interfering
preprint at the back of the media?)
Check if platen roller needs cleaning or
replacement
When printing, page skipping occurs Check if label gap sensor is disturbed by
dust or foreign objects
Weak printout
Check density setting
Check if thermal printhead needs cleaning
Check printhead pressure
Check printhead dot line position
Uneven darkness across media path Check printhead balance
When using cutter, label was not cut
straight
Check if media is loaded correctly
When using cutter, label was not cut suc
-
cessfully
Check whether media thickness exceeds
0.16 mm (6.3 mils)
Check if media is loaded correctly
When using cutter, label could not feed or
abnormal cutting occurs
Check if cutter is installed properly
Check if paper feed rods are sticky. Clean
if necessary using isopropyl alcohol
When using stripper, abnormal function
occurs
Check if stripper full sensor is working
Check if media is loaded properly
Note: If further problems should occur, please contact your distributor for
more information.
