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Problem Solver 231
Move the media holding plates to the right and left sides of the platen. Hold both tabs
on the media holding plates to move them.
4. If the print head is over the media, move it away from the jam.
5. Raise the media loading lever.
Important:
Move the print head only after moving the media holding plates out of the way. Contact with
deformed media holding plates could damage the print head.