Paper jams, does not feed smoothly.
Cause What to do
The perforation cutter is not
correctly installed.
Remove the perforation cutter and
then reinstall it, making sure the
mounting notches and pins fit together
properly. See “Installing the
perforation cutter” in Chapter 6.
You may not be using paper
within specifications.
Be sure you’re using the right type of
paper. See the paper specifications in
Appendix A.
Clearing a Paper Jam
To clear a paper jam, follow these steps:
1 Turn off the printer.
2. Open the printer’s top cover.
3. Remove continuous paper from the printer if it is loaded.
If continuous paper is jammed in the printer, tear off the
fresh supply at the rear of the printer.
4. If the paper is caught in the paper ejection area, gently pull
it out of the printer.
5. Close the printer cover and turn the printer back on. Make
sure the
Paper Out
light is not flashing and the
Pause
light is not on.
8
Troubleshooting
R
Peony Rev.C
A5 size Chapter 8
98/01/07 DR, pass 4
Troubleshooting 8-19
