Operator’s Guide 115
TROUBLESHOOTING CHART, CONTINUED
Problem Probable Cause Solution
Print Positioning, continued
Blank Lines Between
Every Line of Print
Printer and Host Both
Supplying Line Feeds
In configuration menu, change
"LF on CR" from "On" to "Off".
Prints Across Horizontal
Perforation
1. Wrong Configuration
Setting
2. Host Changing Forms
Settings
1. In configuration menu, change
"Skip Perf" from "Off" to "On".
2. Check print driver settings of
host software. If necessary,
use hex dump mode (Page
132) to check control codes
sent by host.
Prints Across Left
Vertical Perforation
Paper Too Far to the Right The left tractor should be
positioned at the far left stop.
Prints Across Right
Vertical Perforation
Normal Form, column, and margin widths
are controlled by the host
software. Unformatted text prints
a full carriage-width line.
*
Paper Problems (Positioning, Feeding, Paper Out, Jamming)
PAPER
Lit
(With Paper Installed)
1. Left Tractor Too Far to
Right
2. Paper Out Sensor Lever
Needs Adjusting
3. Bad Paper Out Sensor
or Electronics Failure
1. Move the left tractor to the far
left so that paper covers the
paper out sensor.
2. Call for service.
3. Call for service.
PAPER
Flashing
Paper Jam Clear Jam.
*
Avoid printing directly on the platen.
