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Trouble Shooting
12
P15
Can’t play my iPhone
music via Bluetooth
iPhone does not support the A2DP profile
Dock iPhone in iP47 to listen to music
Unit doesn’t respond
(no power)
Can’t play Bluetooth
music from cellphone
or other Bluetooth
devices
Bluetooth device
didn’t charge up
Sound is distorted
Bluetooth music is
broken up
Can’t hear caller’s
voice
Remote Control
doesn’t work
iP47 charges iPhone and docking iPod
models only, not other devices
Volume level is set too high
Sound source is distorted
Bluetooth device is out of range of iP47
Bluetooth device is out of range of iP47
Volume on iP47 is too low
Batteries are weak/ dead
Remote Control is too far way from main unit
Make sure your device is plugged into a working charger
Decrease the volume
If original sound source is poor quality, distortion and noise are
easily noticed with high-power speakers.
Try setting EQ to flat on your iPhone, iPod or Bluetooth device
Move your Bluetooth device within 30 feet of the iP47
Move your cell phone closer to iP47
Raise volume on iP47
Replace with new battery
Move the Remote Control closer to main unit
Solution
Symptom
Possible Problem
AC adaptor isn’t plugged to a wall outlet or
the connector is not plugged into the power
supply jack on the back of the unit.
Wall outlet is not functioning
Device and iP47 are not paired AND linked
Device does not support the A2DP and
AVRCP Bluetooth profiles
Plug the AC adaptor into a wall outlet and plug the connector into
the AC jack on the unit
Plug another device into the same wall outlet to confirm the outlet
is working. If the outlet is controlled by a switch, check that the
switch is ON.
While you need the A2DP and AVRCP Bluetooth profiles to stream
music to the iP47, you can still use the handsfree speaker phone
functionality
Make sure your phone supports the A2DP and AVRCP Bluetooth
profiles before linking/pairing. The iP47 defaults to the last linked
device, so a new device may need to be linked from the device
itself (see your device’s user guide).
Power is off
Press the Power button on the iP47
My Bluetooth
headset won't pair
with the iP47
Headsets and other receivers will not pair
with the iP47
Pair headset directly with phone or other transmitting device
Others can't hear
my voice/voice isn't
clear to listener
You are too far from iP47 microphone
Mic is muted/ Mute operation is on
The mic is near the Snooze Button. Move closer to the iP47.
Press the Mute button to release mute